Refund policy

All sales are FINAL.  If you receive an item that is damaged in transit, please contact jovialjewelsgifts@gmail.com and send a photo of broken item within THREE (3) days of receipt.  

Once received, merchandise  a direct replacement will be sent to the customer. If the returned item is no longer available for purchase, a credit will be given to the customer for a similar item.

Accessories that have been used or worn, no longer have the original tags, were ordered in error, or broken due to misuse will NOT be eligible for replacement.